How to cancel a subscription

Last updated 2026-07-14

You can request cancellation at any time. Please download anything you need before your service ends.

Step-by-step

1. 1Sign in and open your dashboard, then choose the cancellation request option on your subscription.
2. 2Tell us whether to cancel immediately or at the end of the current billing period.
3. 3Download a final backup of your website files, databases and email.
4. 4We confirm the cancellation by email and stop future billing.
5. 5If you are within the 30-day money-back window, mention it so we can review your refund under the Refund Policy.