Privacy Notice
How CaboWayne collects, uses, shares and protects personal information.
This draft is a starting point written for review. It is not legal advice and must be reviewed and approved by a qualified lawyer before launch.
Who we are
CaboWayne Web Hosting is operated by Wayne Richard Carlson, 3557 E County Highway 30A, Santa Rosa Beach, Florida 32459, United States. We are the data controller for the personal information described in this notice and decide how and why it is processed. You can reach us using the contact details on our Contact page.
Personal data we collect
Account data (name, email address, billing contact details); authentication data (login credentials and session records); support data (ticket and message content, including WhatsApp messages you send us); service data (domains, sites and mailboxes you configure); and technical data (IP address, device and browser identifiers, access and error logs).
Why we use it and our legal basis
To create and administer your account and provide the hosting service (performance of our contract with you); to process orders and manage subscriptions through our Merchant of Record (contract performance); to send service, security and billing notices (contract performance and legal obligation); to secure the platform and prevent fraud and abuse (our legitimate interests); to provide customer support (contract performance); to improve the service (legitimate interests); and to send marketing where you have opted in (consent, which you may withdraw at any time).
Payments
We do not collect or store card numbers, wallet keys or seed phrases. Cryptocurrency payments are processed by NOWPayments, which receives the order reference and payment data needed to process and confirm the transaction on the relevant blockchain.
Who we share data with
Service providers and subprocessors that help us run the business, including hosting and infrastructure providers, our database and authentication platform, and support tooling; NOWPayments, our cryptocurrency payment processor, for processing and confirming payments; professional advisers such as legal and accounting professionals; and government authorities or law enforcement where required by law. We do not sell personal information.
Retention
Accounting and transaction records are retained for the period required by applicable tax law. Account and service data is retained while your account is active and for a reasonable wind-down period afterwards, then deleted or anonymised. Technical logs are retained for a limited period for security and troubleshooting.
Your rights
Subject to applicable law and our legal retention obligations, you may request access to, correction of, or deletion of your personal information, ask us to restrict or stop certain processing, request a portable copy, opt out of marketing, and withdraw consent. California residents have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and not be discriminated against for exercising those rights. Contact us and we will respond within the time required by law.
Security
We apply appropriate technical and organizational measures to protect personal information, including encryption in transit, encrypted storage, access controls and row-level database security. No system is completely secure, so we also encourage you to use strong, unique credentials.
Cookies
We use essential cookies for authentication, session security and checkout, and preference cookies to remember choices such as your cart and cookie consent. No analytics or marketing cookies are in use; if that changes, the provider and purpose will be listed in our Cookie Policy first. You can manage non-essential cookies from the cookie banner and in your browser settings.