How to contact technical support

Last updated 2026-07-14

Support tickets are the fastest route to a documented answer from our team.

Step-by-step

1. 1Open the Support page and search the knowledge base first — many issues have a documented fix.
2. 2If you still need help, submit a support ticket with the correct category and priority.
3. 3Include the affected domain, the exact error message and the steps that reproduce it.
4. 4Attach a screenshot if the issue is visual.
5. 5Replies are sent to the email on your account and are also visible in your ticket history.